BMW of Beaumont Reviews & Testimonials
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Always exceptional service! I will be back to BMW of Beaumont to purchase my next vehicle. Great experience always a smooth process. 10/10 would recommend.
Everytime I call or go in for service, Taylor is always helpful and explains everything. I recommend using Taylor for any BMW service issues from maintenance to tires.
Awesome experience. Great service, they went over everything the car needed for future maintenance. Washed and vacuumed. Would recommend this dealership for service or if you were looking to buy your next BMW.
Taylor was a great service advisor and really helpful and I Will be coming back again.
Routine oil change. Multi point inspection done. New windshield wipers ordered, new battery for fab. Car was beautiful and clean when I picked it up. Taylor Snook has been my service rep for years and he is great. I feel he takes great care of my car. We talked about new cars, leasing and/or buying. Maintenance contracts etc. A great service visit.
Very pleasant experience…no pressure dealership. Very helpful and courteous people. I would definitely buy again from John at bmw of Beaumont.
Very pleasant and helpful. They were very punctual about working on my car and keeping me informed in the process.
Excellent Sales and Sevice Departments
i always receive excellent service from our local BMW service center!!!
Service is fast customer service is great and they also wash and cleaned my BMW !!💝 I would recommend BMW Beaumont to friends and family!!!￼
I went in for my first oil change and I must say that the staff is considerate and courteous. All service were performed in a timely manner and as service were being completed I received a video of the completed service.
My Sales associate Chris James was more than welcoming and helpful through the whole process and follow up. The sales manager Rocky greeted me as soon as I walked in the door and treated me as part of the BMW Family. I would definitely recommend my family and friends to buy from BMW of Beaumont.
I love BMW of Beaumont. Great sales and service Teams. The staff is helpful and friendly anytime I go in. I went in for a routine oil change today and my service advisor Robbin was very knowledgeable and informative. I appreciate that the BMW of Beaumont team is not pushy, she helped me make a plan to get things done in an affordable yet timely manner. Thanks again Robbin for your help today. You all are appreciated.
Great experience all the way from the service writer to the mechanic explaining everything. Finished as promised. Great job 👍
Brought my 2021 in for service and was greeted as soon as I pulled up. Very friendly and professional.
I highly recommend BMW of Beaumont for anyone wanting the best customer service and car shopping experience! I got the perfect car for Christmas! The 430i is my first BMW and definitely will not be the last!!! Thanks to the great staff, I got my dream car! ❤️
Great friendly service. Appreciate the mindfulness of my time. Highly recommend , best car experience EVER.. Very professional and efficient. Satisfied all around..
I had a fantastic experience in purchasing my X1 at BMW of Beaumont. Everyone was extremely nice and professional. My sales rep Chris James was the best, very professional and knowledgeable of BMW. I give him an A+. Thank you Chris!
The whole staff was super friendly. Excellent personalities. Would recommend these guys if you are looking for a vehicle.
They have great service. Just had my 50,000 mile oil change. I am really pleased with how fast they are and they even washed my car for me. Thank you so much. Sandy & Rodney Stutes.
They were friendly and helpful and fixed my car issues somewhat
Always a fantastic experience at BMW of Beaumont. Everything from the buying experience to service has been A+. We wouldn’t go anywhere else. These are great people to work with.
Quick and easy process to get my service and fix my warranty issues. Great customer service and always let me know what was going on.
Everyone is very friendly. And the service was great
One of my best experiences of my life !!! Everyone was nice and professional!!! Hat off to Chris for his skills as a salesman!!! May god bless everyone of you all !!! Very satisfying!!! #verystrongteam
Good service. Nice employees!
This is the fourth vehicle to buy from Willie Calcote at BMW Beaumont. He is always professional and helpful with any questions. We have always been treated fairly with the financing and always leave happy.
Very good and friendly customer service. Did not take long to finalize my sale!! Excited about my 21’ BMW!!!
Taylor always makes sure I have a wonderful experience. He is the best!!
Kiera is so helpful. I truly enjoy coming to the service department here.
I had a great experience at BMW of Beaumont. Willie Calcote was my BMW sales representative and he was very professional and made the sale of the car so pleasant.
The staff was very patient and helpful!! Catherine took her time explain every detail to help me make the right decision. The services provided were quick!
Great service and personable staff
From start to finish the process of purchasing my first BMW was very pleasant. The salesman Willie did an excellent job of leading me through the kind of car I was looking for. There was no pressure selling. Everyone from the salesman to the young lady who gave information about how the car works were very cordial. I would recommend BMW to anyone who is looking to purchase a car
My favorite service advisor Taylor always takes great care of me when i come in. He keeps me updated on services and everything involved. BMW Beaumont is definitely my go to
They thrive on customer service and excellence. Very professional and friendly! I am super satisfied with how their service department takes care of me and makes me feel like I am an important customer.
My service advisor Robin was very pleasant to talk with as well as knowledgeable. Everything was done to my satisfaction.,
Great communication and friendly service for an auto I didn’t even buy at this dealership. Couldn’t ask for better service and was very pleased.
Consistently proficient! Taylor Shook has me in and out of there when CB I take my car in for service! I always appreciate service w a smile!
They were super helpful and made sure to take care of me even when the tires I needed were on backorder. They found a loaner and covered any cost that were not covered by my road hazard policy!
They get the deal done better than Houston Bmw dealerships!
Helpful staff. Keeps you abreast of progress on vehicle. Excellent workmanship. Very friendly!
The service depart was excellent, very friendly and had my car repaired very quickly. Kiera was the most helpful and best person i have ever dealt with in a repair facility, she was very knowledgeable, kept me updated on the progress of my car and made me feel very important customer.
John Robinson is a great sales rep he makes sure that you are completely ok with your purchase and he is always efficient thanks BMW of Beaumont
Kiera Giarraputo is our service advisor, very professional and she took care of all our needs. I would recommend her for any of your BMW service needs. Thank you Kiera for being there when we need you, you’re the Best!
I worked with Chris James, excellent service, and very professional!
The friendly service and the knowledgeable workers
Patients time courtesy Friendly in accurate
Great Advisor(Taylor), the only issue would be that I arrived for 10:45 didn’t leave till close to two with appointment. Some of the staff are nice and friendly i appreciate Great customer service.
Great people great service
Rich was very responsive and professional to deal with. I highly recommend this dealership!
I just purchased my third vehicle from the same salesman and it is why I use this dealership. Any time I have used the service dept, oil change, tires, etc., I have been pleased.
Salesman Jon was awesome he made it happen. The finance man Loney made it a smooth transition. It didn’t take all day. Thanks BMW at Mike Smith.
Amazing and wonderful team of professionals at BMW of Beaumont!!
This was the BEST car purchase experience I have had in all of my life! Quick and painless!! Chris was the best salesperson ever!!!! ASK FOR HIM YOU WILL NOT REGRET IT!!
Jo Robinson is the best... easy stress free transaction and very quick!! I mean quick!
We picked up our new X3 last week. Great service and prices! Chris James always gets us a great deal.
I have always had amazing service with BMW never had any issues everyone is easy to deal with and they do a great job with my vehicles I would recommend BMW Beaumont to anyone great staff and great service!!
BMW Service, and Taylor Snook in particular, are a second to none. I have never had a service experience that was as easy as it is with these guys. ⭐️⭐️⭐️⭐️⭐️
Taylor is awesome Never any problems. Just good service
Reliability of the automobile, service, and customer relations.
Great Service today, Thank You Taylor!!! Loaner waiting, Service was quick my car was returned clean and Shinny👏👏👏couldn’t you have done something about the nasty weather I had to get it out in🤷♀️😆😆😆 Thanks again for always going the extra mile👍👍👍
I blew out a tire driving through Beaumont and went to BMW of Beaumont to get it replace. Taylor was my service advisor and he quickly had the tire replaced and on my way. He checked in with me frequently with status updates and to ask if I needed anything.
Actually, pretty quick service
My BMW went in for an alignment. They got it immediately to the service area within 30 mins. Were completed with it within 1 1/2 . Very quick. Efficient and as a courtesy; they wash & vacuum it for you! Thanks Kiera & BMW!! 💯
The service is outstanding and the staff are very friendly and knowledgeable about their vehicles with a willingness to help with your service 👍🏾👍🏾👍🏾
The Sales Representative, John Robinson is very professional and does not pressure you. We took a couple of test drives and were able to handle most of the paperwork in minimal time unlike other dealers that make you wait for hours.
Excellent service. Taylor Snook and Lonny were so helpful and professional!
Very knowledgeable. Easy to work with
I was treated like royalty by John & Bucky. I had a broken foot but still needed a car. Bucky brought the car by in BC for a test drive. Then came back the same day for signing papers. John came over the next day to give me a tutorial on the controls. Truly amazing.
Service great and wonderful communication by service advisor Robbin!! Great place! I would highly recommend Mike Smith BMW as an easy place to good reliable service on your vehicle with through check of entire vehicle as well!
Great service and very friendly staff!!! Love Taylor
Arrived for appointment and vehicle was serviced and I was keep in the loop ever step of the way. Car was washed and vacuumed before delivered to me. Thanks!
I always take my automobile here and have great customer service. When I can get things right I would also like to purchase another BMW for my wife.
-Taylor did a great job he took very good care of me and the service was excellent and very quick I highly recommend BMW of Beaumont
I was pleased with the service. Very quick in and out. Taylor was extremely helpful, professional and courteous. I will definitely be back next year. Thank you!
Outstanding professionalism throughout the entire dealership and a pressure free buying/ and servicing experience.
Great people, great service!
Everyone was so nice and helpful got everything I needed Good customer service Mike Smith Bmw are lucky to have KEITh lager and rocky !!!
Had appointment and waited on service to be done. I had no issues and enjoyed their coffee machine. Car was washed and vacuumed and I was satisfied with experience
BMW of Beaumont makes a car buying experience a real pleasure. My client advisor(John Robinson) was very knowledgeable and extremely helpful. The finance department made my purchase very smooth.
My husband and I had a wonderful experience because of Mr. John Robinson. He is such a patient, polite, and professional salesman. Not pushy and easy to work with.
Great customer service with Ms.Cathrine I told her why I was there and she was very nice. I always do service with bmw dealership located in Beaumont, Tx and they always clean your car any time you visit but they failed to do so on my recent visit.
Easy and comfortable! Employees were all very nice.
Everyone is so professional from scheduling the service to picking up my vehicle! I would highly recommend BMW of Beaumont!
I had a very good experience. They were nice friendly and very helpful. And it was nice working with Nick.
Excellent service Friendly Professional
I was pleased with customer service and my overall experience with Kiera G at BMW Beaumont. I would recommend this dealership to my friends and family.
Very nice place. How nice everyone was. No pressure to buy. Very professional and courteous.
Always an enjoyable experience!
My first time in a BMW dealership with my vehicle. Needed servicing. From start to finish the friendliness and efficiency of the staffers was excellent especially Kiera Giarraputo.
Amazing service advisors, great customer service
Robin is the best!! She organized and ordered everything needed for serving my car.... Derin, her tech is also the best! They make a dynamic team!!... Thank you so much!!
Hi have had great experiences at BMW of Beaumont. Keira was my customer service rep and she went above and beyond the norm to take care of my needs. Everyone I have come into contact with have been so friendly and customer satisfaction seems to be their number one objective. BMW of Beaumont I give you 5 out of 5 stars.
Drove from Lake Charles to have oil changed in my Mini Cooper. Not only did they get to it pretty quickly they also washed it! Thanks for the great service
Brought our X4 in for service. Even though we bought it used from another dealer, we are always treated wonderfully. Everyone is so friendly and helpful. We recommend BMW of Beaumont to anyone looking for a great dealership or for service.
Robbin ALWAYS makes my service experience pleasant. Today Catherine was also exceptionally helpful with helping with issues with my features. They make an AWESOME team.
Thank you for your service on my car Robbin.
My experience was wonderful Rich made everything simple and easy he was such a delight to work with. If you're in the market for a new vehicle I suggest going to visit Rich at BMW Beaumont
Reviews & Testimonials | BMW of Beaumont