Had to have my car towed from Lake Charles, and these guys were awesome. So friendly, and so thorough. Highly recommend
Taylor was very personable, service was great and my car was sooo clean when I got it back. I had almost given up on BMW after Willie left but Taylor restored my confidence.
Easy process. Willie was great to deal with.
The service was great and made me feel at home. The wait can be lengthy at times but the service definitely makes up for it. Very helpful and friendly.
I am extremely satisfied with the level of customer service provided by BMW of Beaumont service department. Robbin and the technicians went above and beyond to address all the issues my car had - not missing even some of the most minor details. They were very concerned with making me feel like a valued customer and treating my BMW like it was one of the brand new ones on their lot. When I’m in the market for another vehicle, I will shop at BMW of Beaumont without question. I highly recommend!
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